Traveler Terms & Conditions

Effective date: November 16, 2026 · Version 1.0

1. Who we are

Quality Golf Experiences is a brand operated by Quality Golf Enterprises LLC, a limited liability company organized under the laws of the State of Wyoming, USA ("we", "us", "our").

Registered address: 30 N Gould St Ste N, Sheridan, WY 82801, USA (Wyoming filing ID 2026-002118960)
Email: info@qualitygolf.com.ar · WhatsApp: +54 9 11 7611-3333

2. Scope of these terms

These Terms & Conditions apply to every trip, program and experience sold under the Quality Golf Experiences brand, in any destination. Each trip also has its own written proposal or itinerary describing dates, services, inclusions and price (the "Trip Details"). If the Trip Details and these Terms conflict, the Trip Details prevail for that trip.

By paying a deposit or any amount, and by checking "I agree to the Terms & Conditions" at checkout, each traveler (and anyone booking on their behalf) accepts these Terms.

3. Who can book: residency restrictions

Some U.S. states and Canadian provinces require sellers of travel to register, post bonds or hold customer funds in trust. We are not registered in those jurisdictions and therefore do not accept bookings from travelers who reside in:

• This restriction applies to each individual traveler, regardless of where the group leader or coach lives.
• Every traveler must state their state or province of residence when booking. If we learn that a traveler resides in a restricted jurisdiction, we will cancel that booking and refund all amounts paid by that traveler in full within 30 days.
• We may update this list as our registrations change. The list in force on the date of booking applies.

4. Booking, deposit and payment

• All prices are in U.S. dollars (USD), per person, based on double occupancy unless stated otherwise. Single rooms carry a supplement.
• A deposit of USD 500 per person is required to reserve a place.
• The balance is due 45 days before the arrival date. If the balance is not received on time, we may treat the booking as cancelled by the traveler under Section 7.
• Bookings made less than 45 days before arrival require full payment at the time of booking.
• Payments are processed by WeTravel and its payment providers (including Stripe). We do not see or store full card numbers. Card processing or installment fees, if any, are shown at checkout.
• Prices are based on supplier rates and exchange conditions at the time of quoting. Once your deposit is paid, your price is guaranteed, except for government-imposed taxes or fees introduced after booking, which we will pass on at cost with written notice.

5. Written confirmation and 3-day right to cancel

Within 5 business days of receiving your deposit, we will send you written confirmation of your booking, including the Trip Details, the total price, the payment schedule and a copy of these Terms.

6. Group minimum

Group programs are priced for a minimum number of paying travelers, stated in the Trip Details (for our Buenos Aires program, 20 paying travelers; non-golfing companions count as paying travelers).

If the minimum has not been reached by the balance due date (45 days before arrival), we will notify every traveler in writing and the group may choose to:

1. Continue with a smaller group (typically 12 to 19 travelers) at a revised per-person price, which we will quote in writing. Each traveler may accept the new price or cancel; or
2. Cancel the trip, in which case each traveler receives a full refund of all amounts paid within 30 days.

A traveler who does not accept a revised price receives a full refund within 30 days. No cancellation charges apply in this situation.

7. Cancellation by the traveler

Cancellations must be made in writing to info@qualitygolf.com.ar. Charges are calculated from the date we receive your notice. Each charge only applies to amounts already due under Section 4:

• Substitutions: you may transfer your place to another person, who must accept these Terms and meet Section 3, up to 30 days before arrival, at no charge other than any supplier fees.
• No refund is given for unused services once the trip has started (for example, missed rounds, meals or excursions), except as stated in Section 9.
• We strongly recommend travel insurance with cancellation cover (Section 12).

8. Changes and cancellation by us

Golf courses, hotels and some activities are confirmed according to availability once a group's dates are set. We may need to make changes. When we do:

• Assigning or replacing suppliers within our partner network (a hotel, golf course, restaurant or venue of similar standard), and minor changes such as the order of days or tee times, are part of how we operate and are not changes requiring compensation. We will tell you as soon as possible.
• Significant changes (for example, a lower hotel standard than described, fewer rounds of golf, fewer included meals than stated, or a change of travel dates) will be notified in writing, and you may choose between: (a) accepting the change; (b) a substitute service of equal or greater value; (c) a partial refund for the difference in value; or (d) cancelling and receiving a full refund. Refunds are made within 30 days.
• If we cancel a trip for any reason other than force majeure (Section 19) or the group minimum (Section 6), you will receive a full refund of all amounts paid within 30 days.

9. Services not provided and refunds

If a prepaid service included in your trip is not provided, you may choose either a substitute service of similar value or a refund of the value of that specific service.

• Before departure: if we cannot provide an essential part of the trip (for example the hotel or the trip dates), you may also choose to cancel and receive a full refund of all amounts paid.
• Once the trip has started: refunds cover only the specific services not provided. Services already used, such as accommodation, transfers and meals, are not refunded.

All refunds owed under these Terms are paid within 30 days, to the original form of payment.

10. What is and is not included

Inclusions and exclusions are listed in the Trip Details for each trip. Unless stated there, prices do not include: international or domestic flights, airport taxes, lunches and drinks outside included meals, caddies and caddie tips, golf club rental, optional experiences, travel insurance, gratuities, personal expenses, visa or entry fees, or excess baggage charges (including golf bags).

11. Flights

Our trips are land-only unless the Trip Details state otherwise. If we help you find or book flights, we do so as a courtesy and on the airline's own terms and conditions. We are not responsible for airline schedule changes, delays, cancellations, lost baggage or fare rules. Please do not purchase non-refundable flights until your group's trip is confirmed in writing.

12. Travel insurance

Travel insurance is mandatory. Each traveler must hold a policy covering medical treatment, hospitalization and emergency evacuation abroad for the whole trip, and must send us the policy details before the balance due date. We strongly recommend that the policy also covers trip cancellation and interruption, baggage and golf equipment.

13. Passports, entry and health

• You are responsible for holding a passport valid for at least 6 months after your return date and for meeting the entry requirements of each country you visit. Citizens of the United States and Canada currently do not need a visa for tourist stays in Argentina; requirements can change.
• You must be in good health and physically able to take part in the program, including walking rounds of golf where indicated. Please tell us in advance about any medical condition, mobility limitation, allergy or dietary requirement so we can try to accommodate it; we cannot guarantee that every request can be met.
• Some private clubs require proof of an official handicap and specific dress codes. We will tell you in advance; you must comply with each club's rules.

14. Golf: courses, tee times and weather

• Tee times are reserved by us and are subject to each club's rules, tournaments and maintenance. Clubs may change or limit access at short notice.
• If a round cannot be played because of rain, weather, course conditions or a decision of the club, we will first try to reschedule it. If that is not possible, you may choose between a substitute activity (for example an indoor golf or simulator session) or a refund of the green fee for each round not played. No other compensation applies, and services already used (accommodation, transfers, meals) are not refunded.
• Golf carts and trolleys are provided as stated in the Trip Details and subject to each club's availability and rules. Cart use may be restricted by weather or course conditions.

15. Optional and adventure activities

Optional experiences (for example horseback riding, boat trips, wine tastings, estancia days, hunting or fishing) are provided by independent specialist operators, may require signing the operator's own waiver, and are subject to their conditions, licenses and local regulations. Hunting is subject to official seasons, permits and firearm regulations, which the operator manages. You take part in these activities voluntarily and at your own risk.

16. Third-party suppliers

We design, organize and coordinate your trip. Hotels, golf clubs, transport companies, restaurants, guides and activity operators are independent suppliers, not our employees or agents, and their services are subject to their own terms. We select suppliers with care, but we are not liable for the acts, omissions or negligence of independent suppliers or their staff.

17. Assumption of risk and release

Travel and sport involve inherent risks, including injury from golf balls and clubs, falls, heat, sun exposure, uneven terrain, animals, vehicles and the acts of other people. By booking, each traveler acknowledges these risks, voluntarily assumes them and, to the fullest extent permitted by law, releases Quality Golf Enterprises LLC, its owners, staff and representatives from claims arising from them, except for claims caused by our own gross negligence or willful misconduct.

18. Limitation of liability

To the fullest extent permitted by law, our total liability to any traveler for any claim related to a trip is limited to the amount that traveler paid to us for that trip. We are not liable for indirect, incidental or consequential losses, including lost earnings, missed flights or loss of enjoyment.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law that applies to you.

19. Force majeure

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including natural disasters, extreme weather, epidemics, government actions, travel advisories, strikes, civil unrest, war, terrorism, airline failures or the closure of facilities. If such an event forces us to cancel a trip before departure, we will refund all amounts we are able to recover from suppliers, or offer new dates of equal value, at your choice. Travel insurance is the best protection against these situations.

20. Conduct

Travelers must respect local laws, club rules and other members of the group. We may remove from the program, without refund, any traveler whose behavior endangers or seriously disturbs others, damages property or breaches club rules. The traveler is responsible for any resulting costs and damage.

21. Group leaders and coaches

Many of our groups are promoted by a golf coach or club professional ("Group Leader"). Group Leaders are independent promoters. They are not authorized to collect payments on our behalf, to change prices or these Terms, or to make promises that are not in writing from us. All payments are made directly to Quality Golf Enterprises LLC through our booking platform. A Group Leader may receive compensation from us for organizing a group.

22. Photography

A photographer may accompany parts of the program, and group photos are taken during the trip. Photos are shared with the group. We may use trip photos in our website, social media and marketing materials. If you prefer not to appear in our marketing, tell us in writing at any time and we will not use images in which you are identifiable from then on.

23. Complaints

If something is not right during your trip, tell your host immediately so we can fix it on the spot. If it cannot be resolved, send us your complaint in writing within 30 days after the trip ends, and we will reply within 30 days.

24. Governing law and your consumer rights

These Terms are governed by the laws of the State of Wyoming, USA. Nothing in these Terms limits any right you have under the mandatory consumer protection laws of your state or province of residence. Where those laws give you greater protection than these Terms (for example, on written disclosures, rights to cancel or refund deadlines), the greater protection applies.

Before starting any legal proceeding, both parties agree to try in good faith to resolve the dispute by written negotiation for at least 30 days.

25. General

• If any provision of these Terms is found unenforceable, the rest remains in force.
• We may update these Terms. The version published on our website on the date of your booking applies to that booking.
• Our Privacy Policy explains how we handle your personal information.
• These Terms are written in English. Any translation is for convenience only.